1. Who is responsible for your data
Europe Eventz is responsible for the personal data described in this policy.
Contact address: Vosmaerlaan 71, 1215 ED Hilversum, the Netherlands. Telephone and WhatsApp: +31 6 546 974 72.
2. Data we may collect
- Contact details, including your name, email address, telephone number and organisation.
- Event details, preferences, dates, locations, guest information, budgets and messages you choose to provide.
- Correspondence through WhatsApp, telephone, the website form or the concierge.
- Limited technical and security information needed to operate and protect the website.
- Your browser-stored privacy choice and, if you use the concierge, its conversation history on that device.
Please avoid sharing sensitive personal data unless it is genuinely needed for your event. If dietary, accessibility or health information is required, we will process it only with an appropriate legal basis and suitable safeguards.
3. Why we use personal data
Event enquiries and services
We use enquiry and event information to respond, prepare proposals, arrange requested services, manage suppliers and perform or take steps toward a contract. The legal basis is contract necessity or steps requested before entering a contract.
Communication and customer care
We use your details to answer questions, maintain our relationship and follow up on an enquiry. The legal basis is contract necessity or our legitimate interest in providing attentive service.
Website security and improvement
We may use limited technical information to maintain security, diagnose faults and improve the website. The legal basis is our legitimate interest in operating a secure and reliable service.
Marketing and optional technologies
We will rely on consent where consent is legally required, including for optional cookies or direct electronic marketing. You may withdraw consent at any time without affecting earlier lawful processing.
4. Who receives data
We share data only where necessary with trusted providers involved in website hosting, communications, event delivery, venues, caterers, production partners, transport providers, professional advisers and public authorities where legally required. They receive only the information needed for their role and must protect it appropriately.
5. International transfers
Some technology or event-delivery partners may process data outside the European Economic Area. Where this occurs, we use a lawful transfer mechanism, such as an adequacy decision, approved standard contractual clauses, and supplementary safeguards where required.
6. How long we keep data
We retain personal data only as long as needed for the purpose collected, to manage our relationship, resolve disputes and meet legal, tax and accounting duties. Unsuccessful enquiries are reviewed and deleted or anonymised when no longer reasonably needed. Contract and invoice records may be kept for the period required by Netherlands law.
7. Your rights
Under the GDPR, you may have the right to access, correct, erase or restrict your data; object to processing; receive portable data; and withdraw consent. You also have the right not to be subject to a decision based solely on automated processing that produces legal or similarly significant effects. Europe Eventz does not currently use such automated decision-making.
To exercise a right, contact us using the Netherlands telephone or WhatsApp number above. We may request information needed to verify your identity and will normally respond within one month.
8. Complaints
Please contact us first so we can address your concern. You may also complain to the Dutch Data Protection Authority or the supervisory authority in the EU country where you live or work.
9. Security and changes
We use proportionate organisational and technical measures to protect personal data. No internet service is completely secure, but we review our safeguards and providers regularly. We may update this policy when our services, technology or legal obligations change; the date above shows the latest revision.